Privacy Policy
Effective date: November 05, 2026
Fairbank Construction Co., Inc. ("Fairbank," "we," "us") operates fairbankconstruction.com. This policy explains what information we collect through our website and through our communications with you, how we use it, and the choices you have.
Information we collect
WInformation you give us: When you fill out a form, register for an event, download a guide, apply for a job, request an estimate, or contact us, we collect what you provide. That typically includes your name, email address, phone number, property address, and details about your project.
Information from working with us: If you become a client, we keep records related to your project. These include estimates, schedules, invoices, payment records, and communications with our team.
Information collected automatically: When you visit our website, we and our service providers collect standard technical information: your browser type, device, IP address, pages visited, and how you arrived at the site. We collect it using cookies and similar technologies (see "Cookies and analytics" below).
Health and accessibility information: During aging-in-place and accessibility assessments, we may ask about mobility, accessibility, or medical equipment needs, such as whether a doorway needs to fit a wheelchair. We use this information only to plan and build your project. See "Consumer health data (Washington)" below.
How we use your information
We use your information to:
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Respond to your inquiries and schedule consultations
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Prepare estimates, manage projects, and process payments
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Send appointment reminders, project updates, and other messages about your project
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Send event information, guides, and marketing emails or texts you have agreed to receive
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Review job applications
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Understand how visitors use our website so we can improve it
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Comply with legal obligations and protect our rights
Text messaging (SMS)
If you give us your mobile number and agree to receive text messages, Fairbank may send you texts about appointments, estimates, invoices, project updates, and marketing messages and event announcements. Messages come from Fairbank Construction Co., Inc., including its Fairbank Special Services division.
Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time. Reply HELP for help, or contact us
at info@fairbankconstruction.com.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third party. Everything in "How we share information" below excludes text messaging opt-in data and consent.
How we share information
We do not sell your personal information.
We share information only in these situations:
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Service providers. Companies that help us run our business and website, such as website hosting, customer management and scheduling software, email and text delivery, payment processing, and analytics. These include Wix, Housecall Pro, GoHighLevel, Zapier, and Google. They may use your information only to provide services to us.
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Project partners. When needed to complete your project, we may share relevant contact and project details with the subcontractors, suppliers, architects, designers, or restoration partners working on it.
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Event co-hosts. When you register for an event we host with a partner, we may share your registration details with that co-host so they can help run the event.
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Legal reasons. When required by law, or when needed to protect the rights, property, or safety of Fairbank, our clients, or others.
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Business transfers. If Fairbank is involved in a merger, sale, or transfer of assets, your information may be transferred as part of that transaction.
Payments
Payment information is handled by our payment processor under its own security standards.
Cookies and analytics
Our website uses cookies and similar technologies to keep the site working, understand how visitors use it, and measure the results of our advertising. These tools include Google Analytics.
You can block or delete cookies through your browser settings. You can opt out of Google Analytics using Google's browser add-on at tools.google.com/dlpage/gaoptout. Some parts of the site may not work properly if cookies are disabled.
Some browsers send a "Do Not Track" signal. Our website does not currently respond to these signals.
Job applicants
OIf you apply for a position, we use the information you submit to evaluate your application and contact you about it. With your permission, we may conduct a background check through a third-party provider.
How long we keep information
We keep personal information as long as we need it for the purposes in this policy, including to serve clients, honor warranties, and meet legal and tax requirements.
Your choices
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Marketing emails: Click "unsubscribe" in any marketing email.
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Text messages: Reply STOP to any text.
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Access, correction, or deletion: Email info@fairbankconstruction.com to request a copy of your information, correct it, or ask us to delete it. We may need to keep certain records, such as project, warranty, and payment records, where the law requires it or for legitimate business reasons.
Consumer health data (Washington)
This section is our Consumer Health Data Privacy Policy under Washington's My Health My Data Act. It applies to health-related information we collect, mainly during aging-in-place and accessibility work.
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What we collect: Information about mobility, accessibility, or medical equipment needs that you share with us, such as use of a wheelchair, walker, or lift, or a need for grab bars, ramps, or wider doorways.
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How we collect it: Directly from you, or from a family member or caregiver acting for you, during consultations, assessments, phone calls, and forms.
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How we use it: Only to assess your home and to design, estimate, and build the modifications you ask for. We collect and use this information only with your consent.
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Who we share it with: Only the subcontractors, suppliers, architects, or designers working on your project, and only what they need to do that work. We do not sell consumer health data, and we do not use or share it for advertising.
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Your rights: You can ask us to confirm whether we have your consumer health data, give you a copy, tell you who we have shared it with, delete it, or withdraw your consent. Email info@fairbankconstruction.com with the subject line "Health Data Request." We respond within 45 days.
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Appeals. If we deny your request, you can appeal by replying to our decision. We will respond to your appeal within 45 days.
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Appeals:If we deny your request, you can appeal by replying to our decision. We will respond to your appeal within 45 days. If you are not satisfied with the outcome, you can contact the Washington State Attorney General's Office.
Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No website or system is completely secure, and we cannot guarantee the security of information you send us online.
Children
Our website is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has given us information, contact us and we will delete it.
Links to other sites
Our website links to other sites, including social media and partner websites. We are not responsible for their privacy practices. Review their policies before sharing information with them.
Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it was last changed. Significant changes will be posted on this page.
Contact us
Fairbank Construction Co., Inc.
220 Madison Avenue South
Bainbridge Island, WA 98110
info@fairbankconstruction.com